In-line with international health and safety practices, we have been encouraging our staff and those visiting our facilities to give extra attention to following responsible personal hygiene habits – from washing of hands to avoiding social events and activities – either public or private and where their health may be placed at risk.

Quarantine protocols for employees returning from travel (from work or vacation) have been implemented. These employees are required to undergo self-isolation for 14 days at home and can only return to work once they have the required medical clearances.

Our Human Talent Support team is providing guidance and advice to all of our employees on a continual and frequent basis.

To protect the health, safety and well-being of all our customers, employees and business partners – and for us to continue to provide services without disruption, Angola Cables has instituted the following practices and policies with immediate effect:

The company has prioritised health and safety issues with particular attention in reinforcing the need for responsible hygiene practices in the workplace and across all our operational facilities.

Whilst maintaining the continuity of our operations and services, we will follow the guidelines provided by the World Health Organisation (WHO) and international best practice health guidelines in raising awareness of COVID-19 to minimise the potential risks of infection.

The company has set down specific conditions in terms of business travel, especially to known destinations where COVID-19 has been identified. These policies and conditions will be revised and updated – as and when necessary.

We are also encouraging all our staff, customers, suppliers and others to make greater use of remote tools and virtual meetings to reduce the necessity for travel or direct physical contact

All our facilities have been provided with guidelines, protocols, additional equipment and hygiene supplies to prevent and minimise the risk of infection to the COVID-19 virus

Our business operates on a 24/7, 365-day cycle and our services are critical to the sustainability of your business and the other customers that we serve. As such, we have Business Continuity Plans designed for contingencies and have implemented these at our Network Operations Centre (NOC) and other facilities, with added resources to assist customers, where and when this may be required.

Across the world, families, communities and businesses have been disrupted by the COVID-19 outbreak. As the spread of the virus is likely to rise, we need to be vigilant and use whatever resources and measures we have at our disposal to combat the virus – as individuals and as a collective global society.

To date our operations have not been affected apart from the external factors such as prohibition on travel and the practice of ‘social distancing’. We continue to take the necessary precautions as and when these may be required and will continue to act responsibly in this regard.

Angola Cables’ infrastructure is designed to meet high traffic demands and to provide efficient service continuity, scalability, and 24/7 expert support to all our customers

Angola Cables has a robust ecosystem, with our national and international partners we are able to meet the current demand for data.

Due to the global impact of the Corona Virus pandemic in many cities around the world and given the fact that many office workers have now been restricted to working remotely, there has been a massive spike in the global demand for data and internet access. Our networks have also seen new peaks. Regardless, the Angola Cables’ ecosystem has been responding positively to this exponential rise in traffic.

Yes, our network infrastructure is ready and capable in responding to customer requests concerning scalability.

Our team is closely monitoring the increasing demands for data and other digital services.  We are working with a dedicated team of experts to ensure the best levels of customer service to meet the quality standards and our SLAs responsibilities in the challenging business environment

We monitor and track the performance (including latency performance) of network while working in cooperation with our business partners to ensure the best possible services and required latency levels to our customers overall.

Across the company infrastructure and eco-system, we have excellent measures in place in terms of security and data protection. We are also always vigilant when it comes to cyber security and would encourage end users to also be cautious about cyberattack attempts they may face

Given the global situation and the rising demand for data, we are currently in dialog with our business partners in developing appropriate support solutions that have been tailored for the different geographies where we have operations and business interests.